If you talk to a man in a language he understands, that goes to his head. If you talk to him in his own language, that goes to his heart. – Nelson Mandela
Our clients serve linguistically and culturally diverse customers, domestically and abroad, and recognize the need for effective bilingual communication and talent.
Our language solutions are designed to reduce risks, ensure effective communication, and improve business performance. This is why our language solutions are trusted by firms large and small, non-profits, governments, healthcare and educational institutions, law firms, and other professional firms.
All patients, regardless of their linguistic or cultural background, deserve access to effective healthcare without the risk of a language barrier. Healthcare institutions have lost tens of millions of dollars due to medical malpractice claims stemming from language and cultural miscommunication (see the case of Willie Ramirez who reached a settlement of $71 Million against a South Florida hospital). According to the McKinsey Global Institute, demand for interpreters and translators in hospitals has surged as a result of the COVID-19 pandemic.
Need to recruit bilingual healthcare professionals who can effectively communicate with patients from diverse communities? The ECLPS solution can screen the language skills of healthcare job candidates.Our ECLPS solution verifies the language skills of frontline and administrative healthcare professionals and we can provide professional translators and interpreters for any need.
Don’t commit the same errors as Wells Fargo, who was sued for allegedly selling financial products to Latino communities without providing translators. The financial futures of firms of your clients, whether they are wealthy international investors or local members of the community, should not be compromised by language barriers. Banks, credit unions, wealth management firms, and other financial firms need to be able to communicate the risks and value of their products and services to diverse communities.
The ECLPS solution screens the language skills of your job candidates directly serving your clients clients and we can provide additional translation & interpretation services.
Many professions such as accountants, attorneys, insurance agents, and others with licensing requirements impose high standards of professionalism when serving their clients. Language barriers can seriously harm the legal rights and well-being of clients, as well as bring malpractice claims and reputation damage. Gain the edge over your competition with our language and cultural solutions.
Our ECLPS solution can screen the language skills of your support staff, paralegals, attorneys, accountants, agents, and other licensed professionals. In addition, our translation and interpretation services can help you serve any client outside of the language abilities of your firm.
Take your business to the next level and shine on the global stage. There is no better way to thrive abroad than connecting with the language and culture of your customers, partners, and suppliers. Don’t believe the myth that English is the language of global business, as only about the equivalent of 20% of the world’s GDP is spoken in English (per the IMF). Don’t lose out on the billions of dollars of opportunities spoken in other languages. Utilize our ECLPS, language services, and consulting solutions to grow and thrive abroad.
We also partner with various local economic development government agencies, public/private partnerships, and industry associations to provide their members access to our services. Having access to language resources and talent is an effective way to help attract investment and economic development to your area.
Did you know the Hispanic market is one of the fastest growing, in terms of population and economic power, in the United States? Did you know that there many thriving diverse communities who are underserved? Even within organizations, there is a growing demand for embracing diversity, equity, and inclusion.
Our ECLPS solution, language services, and consulting offerings can help your firm grow in diverse markets, develop an inclusive organizational culture, and improve performance.
Language barriers should not reduce the housing options for linguistically diverse communities. In the same way, real estate investors and firms lose millions by missing out on qualified tenants and customers due to language barriers. Real Estate firms need to develop language action plans to ensure they can thrive in hot linguistically diverse markets.
Our ECLPS solution can screen the language skills of investors, property managers, contractors, support staff, developers, builders, realtors, mortgage lenders, and everyone else involved in the real estate industry. We also can translate any document and provide interpreters to ensure every real estate transaction is a success.